Shipping and Delivery Policy – Bag Tree

Shipping and Delivery Policy

At Bag Tree, we know how important it is for you to receive your new leather bag quickly and securely. That’s why we’ve partnered with trusted couriers like Skynet, FedEx, and DHL to ensure fast, reliable, and safe delivery of your order.

Free Shipping Across the USA

We are pleased to offer free shipping for all our valued customers across the USA! You can shop without worrying about hidden delivery charges. Our reliable shipping partners will ensure your leather bag is delivered straight to your doorstep with care and efficiency.

Remote Area Shipping

If you live in a remote area, delivery charges and timeframes may vary. However, we work diligently to ensure timely deliveries without any additional charges, utilizing trusted shipping partners to get your order to you, wherever you are located.

Duty Fees & Local Taxes

Customers are responsible for any applicable duty fees and local taxes, which may vary based on the country or region. If a customer refuses or fails to pay the required local tax and duty, Bag Tree cannot be held responsible, and no refund or exchange will be granted. In such cases, the unreceived shipment will be destroyed by local authorities.

We recommend checking your local tax and duty obligations before placing an order to avoid any unexpected fees.

Estimated Delivery Times

Our standard shipping times vary depending on your location and the season:

  • Off-Season:
    • Processing Time: 1-2 Business Days
    • Shipping Time: 3-7 Business Days
  • On-Season:
    • Processing Time: 1-3 Business Days
    • Shipping Time: 5-10 Business Days

During busy times of the year, such as holidays or sale periods, we may experience slightly longer processing times. Rest assured, we will keep you updated throughout the shipping process.

Delivery Terms and Conditions

  • We are not responsible for delays caused by customs clearance or unforeseen circumstances beyond our control, such as weather or natural disasters.
  • We ship to the address provided at checkout. Please double-check your shipping information to avoid any delivery delays.
  • Signature confirmation may be required for certain orders.
  • We cannot reroute packages once they have been shipped.
  • If your package is marked as delivered but you have not received it, please contact us immediately, and we will work with the carrier to locate your package.

Tracking Your Order

Once your order is shipped, you will receive an email with a shipping confirmation and tracking details. You can track your order’s progress via the carrier’s website, ensuring you are always informed about its location.

Contact Us

If you have any questions or concerns regarding our Shipping and Delivery Policy, feel free to contact us at support@bagtree.shop